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Incorrect Addresses: Are you one of the 25,000 Veterans potentially affected

It has come to our attention that the Department of Veterans Affairs (VA) may have incorrectly changed the address of 25,000 veterans in several states. The addresses in question are the permanent addresses of veterans on file with the DVA. Both the Compensation and Healthcare administrations of the VA have noticed irregularities in the way some veteran’s permanent mailing addresses are being updated and stored. We highly recommend that all veterans verify their information as soon as possible.

How does this affect you?

By not updating your address, the following VA information can be potentially affected:

- VA health care (including prescriptions, appointment reminders, lab and test results, and other communications)

-       Notices of VA Compensation and Pension [C&P] Examinations 

- Disability compensation

- Pension benefits

- Claims and appeals

- Vocational Rehabilitation and Employment (VR&E)

What can you do if you suspect this is you?

Go to and verify if your mailing and home addresses, phone number, and email information are all correct.

What if you don’t have an account and can’t verify?

If you don’t have an account, you can create one. If you are having further troubles give the VA a call at 877-222-8387 and ask to check the information the Department has on file for you. Lastly, you can visit your local VA office and they should be able to help you.


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